At AnmolPure, freshness is our core promise. Every product is prepared fresh on the day we receive your order or the very next day — we never keep stock in advance. Each item is checked for its preparation date before dispatch. Because our food products are perishable, we follow a clear cancellation and refund process to balance customer convenience with product freshness.
1) Cancellation Policy
Before Dispatch:
Customers may cancel their order anytime before it is dispatched from our facility/warehouse and receive a full refund.
Once your order enters preparation, cancellation requests are subject to review since the product is freshly made to order.
After Dispatch:
Once the order is shipped and tracking details are generated, cancellation is not possible.
How to Cancel:
Send an email with your Order ID to support@anmolpure.com requesting cancellation.
If the cancellation is accepted, we will confirm by email/SMS and initiate a refund.
2) Refund Policy
Processing Time: Refunds are initiated within 3–7 business days after cancellation/return approval. Actual credit to your account may vary depending on your bank/payment provider.
Refund Method: Refunds are made to the original mode of payment. If this is not possible, we may provide store credit or contact you for alternate details.
Communication: A confirmation email/SMS will be sent once the refund has been processed.
3) Freshness & Quality Assurance
All products are prepared fresh after receiving your order — never stocked in advance.
Each item is labeled with its preparation date before dispatch.
Packaging is designed to keep products safe, fresh, and intact during transit.
4) Contact for Cancellation/Returns
Email (preferred): support@anmolpure.com
Website: Use the contact form at https://anmolpure.com/contact
Response time: We aim to reply to all queries within 24 business hours.
✅ By ordering from AnmolPure, you can be assured that your food is freshly made just for you — with fair policies in place to handle the rare cases of damage or incorrect delivery.